We accept returns/exchanges on unworn items, post-marked within 30 days of receiving your order.
Please contact us for any exchanges at email@example.com, as you may have to place a new, separate order.
All Custom and Sale pieces are Final Sale and may not be returned or exchanged.
PLEASE SEND RETURNS TO:
P.O. Box 5490
Huntington Beach, CA 92615
Refunds will include the price of the item(s) and any applicable tax and will be applied within 1-3 Business Days of receiving the returned item(s). Please allow up to 3-10 Business Days for your bank to post the refund to your account.
We recommend purchasing insurance since we cannot be responsible for lost/damaged packages. Returns that arrive back to us damaged from improper customer packaging will not be accepted.
We reserve the right to deny unreasonable returns or exchanges.
TAXES/DUTIES ON REFUSED SHIPMENTS (INTERNATIONAL ONLY):
If you decide to refuse any shipments from Lili Claspe, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments). This amount will be subtracted from your refund.