Orders may ship immediately if the item(s) are in stock. Some of our pieces are made to order - please allow 2 to 3 business days for these items to ship.
Shipping times may be delayed during high volume periods such as online sales or the holidays. Customers will be notified if shipments are to be delayed longer than 5 business days.
We will do our best to ship Express Orders the same business day but cannot guarantee this at all times.
- Domestic orders ship via USPS Priority Mail or Express. Tracking details will be provided to customer via email.
- International orders ship via DHL Express International with tracking.
- International orders: applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country - the recipient will be notified by mail, phone, or email to pay these charges, if any, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.
LILI CLASPE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES
In the unfortunate event that your package goes missing, we will do our best to track down its location. However, we are not responsible for lost packages showing confirmed delivery to the proper address.